Recipe for a grocery revolution
Business | COVID-19 shutdowns spurred new cross-industry relationships and consumer demand for new delivery methods. Some changes may be permanent
by Katie Gaultney
Posted 5/22/20, 11:06 am
The sounds of rolling grocery carts, overhead music, and the occasional loudspeaker announcement are all you hear at this Tom Thumb grocery store in North Dallas. A majority of shoppers have masks covering their noses and mouths, so there’s little talking, even among employees. Red squares on the floor mark the proper “social distance” customers should observe, and yellow fliers remind customers to limit their quantities of certain items: eight yogurts, two dozen eggs, and one package of toilet paper.